Coming soon to New Dyce Medical Practice, Engage Consult for you to request appointments with our GPs and Advanced Nurse Practitioners, either online or via an app on your phone.
Engage Consult allows patients to communicate securely and safely online with their practice about non-emergency medical conditions or admin questions. It also offers 24/7 access to symptom-specific self-help information and easy access to other local NHS and self-care services. Engage Consult is designed to boost patient access, enhance practice efficiencies and to free-up much needed time and resources for clinical and admin teams.
When launched, registered Patients can consult with our practice online as part of a new service which could save time and a journey. The service is free and confidential. You can input your symptoms online and will receive a response from a Clinician - usually that day, but within 48 working hours, and will be either given advice, directed to other sources of support such as the pharmacy, receive a telephone consultation or, if necessary, booked in for an appointment. You’ll also have access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether. You can also use the service to request test results, sick notes, referral letters and medical reports
You can visit our Engage Consult site to familiarise yourself and to download the app for use on your mobile ahead of the launch: Engage Consult services for New Dyce Medical Practice - Engage Consult.
Please see the link below for guidance on how to register yourself for Engage Consult ahead of our launch:
Patient Registration Guide
Children
You must be 16 or over to sign up for an Engage account. This means that an Engage Account holder can add a dependant onto their account to submit requests on their behalf.
This can be done in the Engage Account settings, on the patient tab and the account holder can add any dependents there.
